INTERNATIONAL ORDERS
We have clients from many different countries around the world
Contact: Vanda: +55 63 984412063 (mobile phone and Whatsapp)
Adelcina: +55 63 984767221 (mobile phone and WhatsApp)
The minimum
order is 10 pieces with the total minimum amount of BRL 500.00 (Brazilian Reais
currency).
All pieces are
made to order, especially for the customer. We don’t carry stock. That means
estimated delivery date has to take into account the production and shipping
times.
Our prices are already wholesale prices. Our prices are firm. They reflect the prices charged by the craftsmen taking into account the amount of material used, the time and work each artisan needs to produce a piece.
How to order:
Our prices are already wholesale prices. Our prices are firm. They reflect the prices charged by the craftsmen taking into account the amount of material used, the time and work each artisan needs to produce a piece.
1) Purchase
Order
By phone / Whatsapp the client orders the models and quantity of products and gives the address (billing address and shipping address) and contact information. We calculate the total amount of the products and the estimated delivery time.
For large/big orders we ask for a upfront deposit of a percentage of the total amount so we can start the production of the order.
By phone / Whatsapp the client orders the models and quantity of products and gives the address (billing address and shipping address) and contact information. We calculate the total amount of the products and the estimated delivery time.
For large/big orders we ask for a upfront deposit of a percentage of the total amount so we can start the production of the order.
2) Invoice
International Orders require a Commercial Invoice issued by the City’s
Prefecture Comptroller. This Commercial Invoice is necessary for the purposes
of international shipping by the Brazilian Postal Service (Correios) and for
Customs matters. The Prefecture Comptroller charges a BRL25.00 fee for
this invoice. This fee is added to the total amount to be paid by the client.
3) Payment request
Once the order is produced we then calculate the shipping costs. We contact the client with the total amount to be paid (the order value + shipping costs + Prefecture’s comptroller invoicing fee). We ask the client to make the total payment of the due balance.
4) Forms of Payment
For international money transfer we suggest the following money transfer methods:
a) Azimo: online transfer, specially suited for European countries (24 EU countries). The charged fees are charged directly from the client and they range from £1 to €2.99.
b) TransferWise: online transfer, available for many countries (40 around the world). The charged fees are charged directly from the client and they cost 1.5% of the transaction for Brazil. Click here to calculate fees.
International Shipping by Correios:
For more information http://correios.com.br/para-voce/envio/encomendas/encomendas
3) Payment request
Once the order is produced we then calculate the shipping costs. We contact the client with the total amount to be paid (the order value + shipping costs + Prefecture’s comptroller invoicing fee). We ask the client to make the total payment of the due balance.
4) Forms of Payment
For international money transfer we suggest the following money transfer methods:
a) Azimo: online transfer, specially suited for European countries (24 EU countries). The charged fees are charged directly from the client and they range from £1 to €2.99.
b) TransferWise: online transfer, available for many countries (40 around the world). The charged fees are charged directly from the client and they cost 1.5% of the transaction for Brazil. Click here to calculate fees.
5) Shipping
When the payment is cleared we ship the order. We ship via the Brazilian Postal Service (Correios). We send the tracking number to the client.
When the payment is cleared we ship the order. We ship via the Brazilian Postal Service (Correios). We send the tracking number to the client.
Shipping
times and prices vary depending on the final destination, the package
weight and shipping method. Below we describe the 3 options for
International shipping.
We ship from the city of Ponte Alta do Tocantins – TO - Brazil. ZIP Code 77590-000
Don’t hesitate to contact with inquiries. We appreciate your interest in purchasing the amazing Brazilian Golden Grass crafts.
NOTE:
We
can ONLY ship via the Brazilian Postal Service (Correios). It’s NOT
possible for us to ship using other carriers (like DHL, Fedex, etc.) We
live in a remote region where the only option available is the Postal
Service.
International Shipping by Correios:
There
are 3 options: EMS (fastest, maximum priority), Lightweight
International (up to 2kg, medium priority), Economy (up to 20kg, very
long delivery time, low priority)